Customer Loyalty Programs

Practical Marketing Customer Engage is our highly customizable digital platform for building and managing customer loyalty & reward programs. We offer an affordable, fully managed solution for building and profiting from customer membership – website/instore/sms sign up , targeted email offers, mobile marketing, surveys, digital and physical membership cards, POS integration, e-commerce, gift cards, help desk and full reporting.

We not only encourage customers to share content on social media networks but we offer an industry leading suite of tools for using and tracking your social media marketing.  Check our Engage Social here.

Facts about Loyalty Programs...

Customer spending is 46% higher with companies that offer reward card programs.

(Total Research Corp & Custom Marketing Corp’s Loyalty Monitor Study)


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According to recent studies, 96% of their population are currently a member of a reward scheme and 64% belong to three or more loyalty schemes.

(The Wise Marketer, UK)


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Over 60% of households said that loyalty card programs were important in their shopping decisions.

(AC Neilsen, US)

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Good Customer Service (34%) was the single most likely to encourage people to spend more, followed by personalised rewards they felt were relevant to them (30%)

70% of persons from higher income households ($125,000+) are more loyal to companies that offer rewards programs.

Membership of loyaly schemes is more widespread among older people

  • 46% of 18-29 year olds belongs to 3+ schemes, compared to

  • 56% among 30-39 years olds and

  • 67% for the 40+ age group.

(Maritz)


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